Vail Resorts and Alterra Mountain Co. Suspend Operations at all North American Resorts

The two companies' ski resorts will shut down beginning Sunday, March 15 amid COVID-19 concerns.

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Update: Vail Resorts announced that all of its North American resorts and retail stores will remain closed for the remainder of the 2019-’20 season. The company stated it will consider reopening Breckenridge, Heavenly, and Whistler Blackcomb in late April or early May dependent on the COVID-19 situation and weather conditions at that time. 

“Our decision to end the season now is evidence of the fast-moving situation involving COVID-19, and it was not an easy one to make as we deeply considered the extended impact it will have on our guests, employees, and communities,” said Rob Katz, chief executive officer of Vail Resorts, in a March 17 press release. 

The company’s owned and operated lodging properties will close on Friday, March 20, with final check-ins allowed until 4 p.m. MT on March 17. Guests with pre-purchased lift tickets, lodging, ski and ride school reservations, and equipment rentals can process refunds and credits using an online form that will be available on Vail Resorts’ individual resort websites. 

Vail Resorts first announced on Saturday, March 14, that it planned to halt ski resort operations at its North American mountains due to concerns over the novel coronavirus’ spread, with Alterra Mountain Company following shortly after. 

Hours after Vail Resorts and Alterra announced the decision, the Governor of Colorado issued an executive order mandating that all Colorado ski areas suspend operations indefinitely for the rest of the season, including Aspen Snowmass and Telluride. A number of other North American ski areas have also announced early closures or suspension of operations, including Taos and Jay Peak.

In a brief announcement, Vail CEO Rob Katz stated that the resorts would suspend operations starting Sunday, March 15 for at least one week while Vail leaders determine the company’s next moves. About an hour later, Alterra CEO Rusty Gregory shared that the company would also cease operations on March 15, and stay closed “until further notice.”

For both companies, this means all lifts, food and beverage outlets, retail, and rental services will be closed. Vail Resorts-owned lodging properties will remain open to serve current guests, but will not take reservations through March 22. 

Stowe Top 10 Charm
Vermont’s Stowe is one of the 37 Vail-owned resorts in North America to temporarily cease operations due the spread of COVID-19.Vail Resorts

Anyone with vacations booked to Vail– or Alterra-owned resorts should visit the websites for details on refunds, credits, and re-bookings. Passholders with questions about refunds will need to sit tight while Vail and Alterra revisit their policies. 

Additionally, ski area employees in Colorado who have had their employment affected by the early closures may be eligible for financial assistance through the state government. For more information, please check out the Colorado State Government’s website.

Vail Resorts Ski Areas Suspending Operations for the rest of the 2019/2020 season:

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Alterra Mountain Company Ski Resorts Suspending Operations

Chairlift at Squaw Valley Alpine Meadows, Calif.File photo

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Updates on this news and from other North American ski resorts will be forthcoming.